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How to avoid the risk of unclear requirements in offshore web development projects

It is common in the IT industry to hear customer complaints about poor quality solutions or receiving unwanted solutions that do not fit their requirements. However, the reality is that most outsourced projects fall short not because of inferior capabilities, but because the developer company did not properly understand the project requirements.

Unclear requirements have been one of the most prominent reasons for inferior solutions in the offshore web development model. Poorly defined customer requirements are often the case for failed projects. How can you expect to get adequate solutions when you can’t even define your requirements? This usually happens when the client is running out of time and wants very fast solutions. They often skip the proper requirements gathering and analysis part or just skim through the project requirements documentation for quick fixes. However, this is a perfect recipe for a complete disaster.

This does not mean that you have to define the specifications in too much detail even for mediocre projects, but rather that you cannot expect an effective solution from a one-page project concept. The clearer project specifications are defined from the start, the easier it is for project managers and developers to understand your requirements and work accordingly.

Now the question here is how you can avoid the risk of unclear requirements in overseas web development projects. Here are some tips to help you do so:

Give some extra time to the requirements gathering phase: When outsourcing web development projects, make sure the development company’s project manager interviews some potential users and find out the desired features and functionality for the new software. Your employees will most likely use the software, so the project manager should try to understand your business requirements, the user interfaces that are required, and the high-level requirements of the entire system. It is very important that the manager properly document all requirements along with any milestones that may be helpful in determining performance. Additionally, also make sure that you document the number of users expected to use the software and exactly how they will use it.

Analisys of requirements: Once the requirements are collected, it is time to analyze these requirements to determine the feasibility of the software. It is very important to make sure whether the project is feasible or not before you start working on it. The web development company also needs to determine the acceptability of the proposed solution and the ability to implement it.

Requirements inspection: In this section, the web development company should review the requirements proposed by the clients and try to identify any ambiguity or discrepancies in the requirements. In addition, they must also determine a plan to handle any errors or problems that may arise during the development of the project.

Clients should ensure that their requirements are clear to them and to the web development company when outsourcing web development requirements to foreign providers. As it is not physically available to the vendor, it is required to make more effective use of the latest communication and data exchange technologies to provide clear requirements to the development team.

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