As a homeowner, you are constantly trying to make sure your home is in top condition. However, when disaster strikes, you may need more than just a DIY attitude. Finding a good roofer, for example, is at the top of the “must do” list when it comes to storm damage, as well as long-term home maintenance. Finding the right roofer isn’t easy, and when you have the added pressure of fixing your roof ASAP, it becomes more difficult.

Taking the time to think clearly, calmly, and logically can make a difference in getting the job done right. Here are five basic, yet important, questions you can ask to find a good roofer:

1. “Do you provide a written estimate for the repairs?” There are a number of roofing companies that will give you free estimates after taking a look at your home, but reputable ones take the time to give you a written estimate. A good roofer will be thorough in observing damage and taking notes. While they may give a “rough” overall number while there, they are quick to note that a complete, written breakdown of costs is best for you to make up your mind. It allows you, the owner, to be more attentive to costs throughout the process.

2. “Are you a local business?” When stormy weather hits and causes significant damage, it’s hard to know what steps you need to take to get things back to normal. Unfortunately, there are many “night flight” companies that take advantage of this confusion and promise more than they can deliver before leaving town. It is important to check if a roofer is local and has a physical store / office. The company tends to be more responsible because it is part of the community.

3. “What type of insurance do you have? Do you have a good workers’ compensation policy?” This is a combination of questions, but the message is clear: You wonder if the company can cover the costs in case something happens. someone during work. If something happens while a piece of equipment is on your property and the company is not covered, you could be held liable for it, and considering the stress you feel from repairing your roof, you could be dealing with an even bigger headache.

4. “Will there be someone I can communicate with from start to finish?” As an owner, you need to be able to have conversations and interact effectively with the crew. You don’t want to “understand” things or “somehow see” what will happen; you need to be informed all the time. Depending on the size of the company, you may have a general site administrator or the owner himself at work. No matter the situation, you should have a point of contact that you feel comfortable with and fully understand.

5. “What type of guarantee do you offer?” Getting a new roof should bring peace of mind to the homeowner because the roof should be of a quality that will span approximately two decades or more. Even then, you want to be sure that the company stands behind your work. A written guarantee of their responsibility to you is essential.

Generally, your role as a homeowner involves doing your homework and researching potential roofing companies. It is important to be thorough, but you should also take your time.