Zune is a portable media player published by Microsoft. Zune error 5 has recently been reported by many Internet users around the world. Using the instructions provided in this article, we will walk through some steps to fix this error.

Easy ways to resolve Zune Error 5:
Reconnect the player by holding the + button
Fix Zune registry entries.
Reinstall Zune from Device Manager
Update the driver
Download Windows Updates
Clean temporary files and objects

Reconnect the player by holding the + button

To fix Zune error 5, reconnect the Zune player by holding down the + button as shown below:

Disconnect the Zune from your computer.
Turn it off.
Reconnect it to your computer by holding down the + button simultaneously. Make sure to hold it for the next 25 seconds as well.
Microsoft Windows will enter recovery mode and reactivate the player. And the found new hardware wizard will appear which you need to follow.

Fix Zune registry entries

In many cases, the Zune media player is not properly installed on the user’s computer. The solution is simple: download a System Cleaner software and install it. Scan the registry and fix any issues you find.

Reinstall Zune from Device Manager

Incomplete installation of the Zune device can cause the Zune error 5. Reinstall it from the Device Manager tool with the help of the following guidelines:

Start.
Type Device Manager and press ENTER.
Discover Zune from the list of all devices.
Right click and select the Uninstall option.
Disconnect and reconnect the Zune.
In Device Manager, right click on your computer
Click on the name and select Scan for hardware changes.
Install the Zune when your computer detects it.

Update the driver

Using Device Manager, update the Zune device driver to fix Zune error 5:

Open Device Eater.
Right click on the Zune and select Properties.
Click on the Driver tab.
Click the Update Driver button to automatically search for the latest drivers online and install them if found.

Download Windows Updates

Downloading and installing the latest updates will help fix Zune error 5. Use the Windows Update Tool as shown below:

Click Start.
Click All Programs | Windows update.
Click the Check for updates button and follow the instructions.

Clean temporary files and objects

Deleting temporary type of files and objects will help fix Zune error 5. The necessary steps are as follows:

Click Start.
Click All Programs | Accessories | System tools | Disk cleanup.
Select a score and press ENTER.
Follow the instructions that appear on your screen.

highly recommended